WhatsApp Business
Reach 3 billion users where they already are. Customer service, marketing, and e-commerce – all through WhatsApp with SendSeven.
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Hi! I need help with my last order
Brands that rely on SendSeven
- PepsiCo
- SEWOBE
- Brazen Labs
- Hypatia Advisory
- Strg+
- dunatura
- Heineken
- Shoplogin
- BN Sicherheit
- Techsys Digital
- Ofenerlebnis
- Maserico
WhatsApp for Customer Service
Support that feels like a conversation – not a ticket queue.
Two-Way Messaging
Real conversations, not one-way tickets. Customers reply instantly in a familiar chat interface.
Rich Media Support
Send images, videos, documents, voice notes, and location pins to resolve issues faster.
Interactive Buttons
Let customers choose options with one tap using reply buttons and list menus.
Unified Team Inbox
All WhatsApp conversations in SendSeven's shared inbox. Assign, tag, and collaborate as a team.
End-to-End Encrypted
Every message is secured with Signal Protocol encryption. Sensitive customer data stays private.
24/7 Availability
Automated greeting messages, away messages, and AI-powered responses when your team is offline.
WhatsApp Voice Calls (Beta)
Customers call your WhatsApp Business number and your team answers right in the browser — live two-way audio, no extra app needed. Currently in beta.
Voice Messages
Record and send real voice notes inside the conversation — one tap to record, play back with progress and duration. Works on WhatsApp and Telegram.
WhatsApp for Marketing Campaigns
Broadcast messages that actually get read – no spam folder, no unread tabs.
Message Templates
Pre-approved formats for promotions, announcements, and reminders. Personalize with dynamic fields like name or order ID.
Bulk Sending
Reach thousands of opted-in contacts simultaneously. WhatsApp's Cloud API supports up to 500 messages per second. A top channel for e-commerce and car dealerships.
Click-to-WhatsApp Ads
Drive traffic from Facebook and Instagram ads directly into a WhatsApp chat. SendSeven shows which ad started each conversation and breaks down chats per ad in Analytics.
Rich Media Campaigns
Send videos, carousels, product catalogs, and interactive messages. Go beyond plain text to capture attention.
Personalization at Scale
Dynamic variables for customer names, order details, and preferences. Every message feels personal.
Delivery Analytics
Track delivery, read receipts, and click-through rates in real time. Optimize campaigns based on actual performance data.
WhatsApp for E-Commerce
From browse to buy – without leaving the chat.
Product Catalogs
Display your inventory with images, prices, and descriptions directly inside WhatsApp. Up to 500 items per catalog.
Shopping Cart
Customers browse, add items, and send their order as a single message. No external checkout page needed.
Payment Links
Share secure payment links within the conversation. Integrate with Stripe, PayPal, or your preferred payment provider.
Order Notifications
Automated order confirmations, shipping updates, and delivery notifications. Keep customers informed at every step.
Abandoned Cart Recovery
Re-engage customers with personalized reminders. Cart recovery rates on WhatsApp outperform email significantly.
WhatsApp Flows
Multi-screen, form-like experiences inside the chat. Appointment booking, lead qualification, surveys – all without leaving WhatsApp.
Transparent Pricing from €49/month
Plans start at Basic (€49/month) with a monthly message bundle, unlimited users, and no per-seat fees, plus Meta's own conversation fees billed separately. Developers who only need the API can start with API Only from €9/channel/month. 100 test messages included in your 14-day free trial.
Why Businesses Choose WhatsApp
How WhatsApp compares to traditional channels.
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Connect WhatsApp to Your Business with SendSeven
Most teams spend weeks navigating Meta's Business Platform setup. SendSeven customers send their first WhatsApp message in under 5 minutes.
Setup in Under 5 Minutes
Connect your Meta Business account, select a phone number, and start messaging. No waiting for manual approvals.
One Inbox for All Channels
WhatsApp alongside Email, SMS, Telegram, Messenger, and Instagram – all in one unified inbox.
REST API for Developers
Full API access with Python, Node.js, and PHP SDKs. Webhooks for real-time delivery reports and incoming messages.
GDPR-Compliant
Data processed within the EU. Compliant opt-in management and full control over customer data. Made in Germany.
AI-Powered Support
Connect your knowledge base and let AI handle routine questions on WhatsApp automatically.
Transparent Pricing
Plans start at Basic (€49/month) with a monthly message bundle, unlimited users, and no per-seat fees. Meta bills its own conversation fees separately. Cancel monthly. Or start with API Only from €9/channel/month if you just need the API. 100 test messages included in your 14-day free trial.
Frequently Asked Questions
Learn More About WhatsApp Business
Guides, best practices, and strategies for WhatsApp Business.
WhatsApp Business App vs Platform: Which Do You Need?
A comparison guide to help you choose the right WhatsApp Business solution for your company size and needs.
Coming soon10 WhatsApp Message Templates That Drive Conversions
Pre-approved template examples for marketing, support, and transactional messages that actually perform.
Coming soonHow to Set Up WhatsApp for Customer Service in 15 Minutes
Step-by-step walkthrough for connecting WhatsApp to your support workflow with SendSeven.
Coming soonSend Your First WhatsApp Message in 5 Minutes
Join 200M+ businesses using WhatsApp to engage customers. No credit card required.