Chatbot Automation: 24/7 AI Customer Support, Lead Generation and more

Deploy AI chatbots that resolve issues without human intervention. Handle FAQs, collect info, and escalate complex cases. No coding required to build.

SendSeven's AI bot answers recurring questions instantly from your knowledge base, without hallucinations and without coding. 4 hybrid modes: fully automated, AI-first, human-first, and time-based. The bot works across live chat, WhatsApp, and Telegram. Complex cases are automatically handed off to your team. GDPR-compliant with EU hosting. From EUR 79/month (Professional).

Customers expect instant responses 24/7, but hiring enough agents for round-the-clock coverage is expensive. Pure chatbots often frustrate customers with limited capabilities.

SendSeven's hybrid chatbot system combines AI automation with human expertise. Bots handle routine questions and data collection, then seamlessly hand off complex issues to agents with full context.

AI-powered responses from your knowledge base

Collect information before agent handoff

Go to Settings > Automation > Away Messages to set up off-hours responses.

Upload documents and FAQs to train the AI assistant.

Build conversation flows with triggers, conditions, and actions.

Set conditions for when the bot should transfer to a human agent.

Test your bot in the simulator, then activate it on your channels.

Set up automatic responses for off-hours